Every Contribution Counts Towards a Healthier Tomorrow

1. Purpose and Scope

• These Terms & Conditions outline the regulations governing the use of our website, services, and digital content.
• This agreement applies to all users of the website, including donors, event participants, volunteers, and those seeking information about our services.

2. Donations and Financial Contributions

• Your generous contributions are directed solely towards supporting BC Thalassemia Society’s mission and operations, including awareness programs, patient support, and medical research.
• Donations are non-refundable and will be used at the Society’s discretion to fulfill our charitable objectives.
• Contributions can be sent by mail to: PO BOX # 38055,
  King Edward Mall,
  Vancouver, BC, V5Z 4L9
• All donations may be eligible for a tax-deductible receipt. Please contact us to obtain details.

3. Privacy and Data Protection

• We are committed to maintaining the privacy of all personal and financial information collected through this site.
• Your information is used solely for processing donations, communicating updates, and sending acknowledgment receipts. We do not sell, trade, or rent your personal information.
• For more information, please review our Privacy Policy, which describes how data is collected, used, and protected.

4. Customer Care and Communication

• BC Thalassemia Society values its community and supporters. Should you need assistance or have any questions regarding our services, please contact our Customer Care team:
  • Phone: +(1) 604.537.2517
  • Email: info@bcthalassemia.ca
• Our Customer Care representatives are available during standard business hours to address inquiries, accept donations, and provide guidance on our programs.

5. Live Support and Emergency Assistance

• For urgent matters or immediate support, please contact us by email at info@bcthalassemia.ca. We aim to respond to all messages within 24 hours during weekdays.
• Please note that live support does not include medical advice or emergency assistance. For medical emergencies, please call emergency services.

6. Registered Charity and Tax-Exempt Status

• BC Thalassemia Society is a recognized registered charity in Canada, and contributions may be tax-deductible.
• Registered Charity #: 890440191RR0001
• As a registered organization, BC Thalassemia Society complies with all Canadian charitable regulations and regularly submits required filings to maintain its tax-exempt status.

7. Intellectual Property and Website Content

• All content on the BC Thalassemia Society website, including images, text, logos, and designs, is protected by intellectual property laws and is the exclusive property of BC Thalassemia Society.
• Unauthorized use, reproduction, or distribution of any content without our express written consent is strictly prohibited.

8. Limitation of Liability

• BC Thalassemia Society is not liable for any damages or losses arising from the use or inability to use this website or any linked sites.
• While we strive for accuracy, we make no warranties regarding the completeness or reliability of the website’s information.

9. User Responsibilities and Conduct

• Users agree to access the website in a responsible manner, avoiding actions that might disrupt services or compromise the integrity of the site.
• Unauthorized use, including but not limited to attempting to bypass security features, spreading malware, or using automated tools to collect data, is prohibited and may result in termination of access and legal action.

10. Modifications to Terms & Conditions

• BC Thalassemia Society reserves the right to modify these Terms & Conditions at any time. Any updates or modifications will be posted on this page, and continued use of the website signifies your acceptance of the modified terms.
• We encourage you to review this page periodically to stay informed about the terms governing your use of the website.

11. Governing Law

• These Terms & Conditions are governed by the laws of the Province of British Columbia, Canada. Any disputes arising out of or related to these terms shall be subject to the jurisdiction of courts located within British Columbia.

If you have questions or require clarification about these Terms & Conditions, please contact us:

BC Thalassemia Society
Write to Us or Send Your Donation:
PO Box # 38055, King Edward Mall, Vancouver, BC, V5Z 4L9
Need Help? Customer Care: ++(1) 604.274.1052
Need Live Support? info@bcthalassemia.ca
Registered Charity #: 890440191RR0001