Every Contribution Counts Towards a Healthier Tomorrow

1. Introduction

At bcthalassemia.ca (“we,” “us,” or “our”), we are committed to respecting and protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information. By using our website, submitting your information, or making donations, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

Personal Information
We may collect and process the following personal information:

• Identity Data: Your name, contact information, and donation history.
• Contact Information: Email address, phone number, and mailing address.
• Financial Data: Payment details, if you make a donation through our site. We use secure third-party services to handle transactions.

Non-Personal Information
In addition, we may collect non-personal data such as:

• Usage Data: Information about your device and how you interact with our website, including IP address, browser type, access times, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze site performance. You can disable cookies in your browser settings, but this may impact certain functionalities of the website.

3. How We Use Your Information

We use your information for the following purposes:

• Donation Processing: To process donations and provide you with tax receipts.
• Communication: To send updates, newsletters, and information about our work, events, and campaigns.
• Customer Support: To respond to your inquiries and provide support as needed.
• Website Improvement: To personalize your experience and improve our website’s functionality based on user activity and preferences.
• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and charity requirements.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for specific purposes:

• Service Providers: We may work with third-party vendors (e.g., payment processors) to assist us in operations. These providers are required to protect your information and are not authorized to use your data for any other purposes.
• Legal Compliance: We may disclose your information to law enforcement or governmental authorities as required by law, or to protect the rights, property, and safety of our organization, donors, and the public.

5. Security of Your Information

We take the security of your information seriously and implement a variety of security measures to maintain the safety of your personal information. These include:

• Data Encryption: Any sensitive information is encrypted both in transit and storage.
• Access Control: Access to personal information is restricted to authorized personnel only.
• Regular Security Audits: We periodically review our security practices and update protocols to align with industry standards.

Please note, however, that no online data transmission or storage method is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request that we update or correct any inaccurate or outdated personal information.
• Deletion: Under certain circumstances, you may have the right to request that we delete your personal information.
• Withdraw Consent: You can withdraw your consent for data processing where consent is required.

If you wish to exercise any of these rights, please contact us (see Contact Us below). Please note that we may request certain information to verify your identity before processing your request.

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. We may anonymize your data for research or statistical purposes, in which case it is no longer associated with your identity.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to read the privacy policies of any website you visit.

9. Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. Any updates will be posted on this page, and significant changes will be communicated through our website or directly to you.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights as stated above, please reach out to us.

WRITE TO US OR SEND YOUR DONATION:
PO Box # 38055
King Edward Mall
Vancouver, BC, V5Z 4L9

NEED HELP?
Customer Care: +(1) 604.274.1052

NEED LIVE SUPPORT?
info@bcthalassemia.ca

REGISTERED CHARITY #:
890440191RR0001

11. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, we kindly ask that you refrain from using our website.